Imagine this: In 2023, a staggering 72% of healthcare consumers choose their provider based on one crucial factor: a positive experience. The sterile waiting room, the rushed appointment – these are relics of the past. Today, patients crave connection, personalization, and a sense of being truly heard. This is where Salesforce Experience Cloud emerges as… Continue reading What specific features of Salesforce Experience Cloud are tailored to improve patient engagement in healthcare settings?