Flutter Mobile App Integration with Oracle POS System Using Odoo APIs for Restaurants

Home / / Integrated Flutter Mobile App with Oracle POS System Using Odoo APIs for Restaurants

About Project

A Dubai-based IT company developed a software solution to assist restaurateurs in managing their orders, invoices, menus, and miscellaneous information. The business which has clientele in Turkey and Dubai, faced complications in making its QR-based order management work as intended. The objective was to create a gateway by integrating the Oracle Simphony POS system with a mobile application. The client acknowledged the complexity of integrating these two standalone systems. They engaged experts at Zehntech Technologies, who proposed an Odoo-based solution as a unified platform for the mobile app and Oracle Simphony POS system.

This approach not only enhanced the efficiency of the order management process but also provided the restaurant owner with detailed oversight and tracking capabilities for all aspects of the business. This improvement ensured smooth operations and a better experience for staff and customers.

Duration

20 Days

Release date

Apr 2023

Working Hours

100 Hours

Duration

20 Days

Release date

Apr 2023

Working Hours

100 Hours

Business Challenge

Due to the decentralized management of mobile ordering systems based on QR codes and point-of-sale, the client endured multiple business issues. The absence of software integration has caused an upsurge in errors, manual data entry, and operational inefficiencies. Customer data and invoice processing became disorderly as a result.

Invoice processing was carried out across multiple platforms, making it difficult to manage invoices and payments.
Limited payment alternatives for customers as partial payment are unavailable.
Being unable to connect consumers to tables for orders hampered operations.
Data protection was an issue since the security architecture was undefined.

These challenges restricted operational efficiency, hiked costs, and raised security concerns.

Our Solution

The client requested a solution that would close the gaps and result in operational excellence. Zehntech assisted in developing an Order Management System (OMS) by carefully planning and considering multiple facets to ensure prompt and accurate order processing.

Integration of Mobile App and POS System

While the POS system only understands and provides data in XML format, the mobile app provides data in JSON format. To overcome this problem, we created REST APIs in Python and used the Odoo framework to connect the Oracle POS system and mobile app. Here, the REST APIs enable the POS system to send XML data to the mobile app and the mobile app to provide JSON data.

Restaurant Authentication and Authorization

The Odoo system can be accessed via mobile apps. It automatically authenticates their identities using Oracle POS data and the restaurants will then be permitted to access the system using its APIs.

Order Creation and Updating

A smartphone app allows customers to create new orders, add products to existing ones, and make custom requests. The app data is saved and processed in the Odoo system.

Order Tracking

Our solution allowed employees to monitor orders in three stages in real-time: received, in progress, and completed, using a dashboard. Employees are informed when orders get prepared for service. Staff can check the order status on the POS system as this system runs on Odoo and is integrated with Oracle POS.

Invoice and Accounting
We modified and connected the system’s accounting and invoice modules to manage payments, invoices, and other financial data.

Payment Processing

Using APS (Amazon Payment Services), we enacted a payment procedure. Several payment options, such as credit cards, mobile wallets, and cash on delivery, can be completed safely. Tips and bills are divided as well.

Scalability and performance

We designed an architecture diagram that can scale to ensure the system can withstand high traffic during peak hours without any performance decline. Subsequently, this design was implemented in the Odoo.sh platform which offers safe and scalable hosting.

Security

Heavy security measures have been taken to safeguard payment and client information by creating private APIs that require key authorizations.

Applied Technologies

Our Role in Client Success

This Odoo-based business solution delivered a comprehensive management suite for restaurant operations, enabling the owner to oversee all aspects of the order process from the administrative end. Key functionalities included table booking, order management, invoicing, and payments. Integrating these critical components provides real-time order status updates and facilitates invoice creation within Odoo. Subsequently, order statuses were synchronized with the POS system, ensuring seamless operational flow and accurate data handling.

“We were facing challenges in streamlining our QR-based order management process. Zehntech helped us to implement an Odoo-based solution that has made our order management more efficient and seamless. We now monitor every aspect of the order process from the administrative end. It has given us a clear vision to oversee our restaurant business effectively. We are happy with the results and recommend Zehntech to other businesses.”