The client requested a solution that would close the gaps and result in operational excellence. Zehntech assisted in developing an Order Management System (OMS) by carefully planning and considering multiple facets to ensure prompt and accurate order processing.
Integration of Mobile App and POS System
While the POS system only understands and provides data in XML format, the mobile app provides data in JSON format. To overcome this problem, we created REST APIs in Python and used the Odoo framework to connect the Oracle POS system and mobile app. Here, the REST APIs enable the POS system to send XML data to the mobile app and the mobile app to provide JSON data.
Restaurant Authentication and Authorization
The Odoo system can be accessed via mobile apps. It automatically authenticates their identities using Oracle POS data and the restaurants will then be permitted to access the system using its APIs.
Order Creation and Updating
A smartphone app allows customers to create new orders, add products to existing ones, and make custom requests. The app data is saved and processed in the Odoo system.
Order Tracking
Our solution allowed employees to monitor orders in three stages in real-time: received, in progress, and completed, using a dashboard. Employees are informed when orders get prepared for service. Staff can check the order status on the POS system as this system runs on Odoo and is integrated with Oracle POS.
Invoice and Accounting
We modified and connected the system’s accounting and invoice modules to manage payments, invoices, and other financial data.
Payment Processing
Using APS (Amazon Payment Services), we enacted a payment procedure. Several payment options, such as credit cards, mobile wallets, and cash on delivery, can be completed safely. Tips and bills are divided as well.
Scalability and performance
We designed an architecture diagram that can scale to ensure the system can withstand high traffic during peak hours without any performance decline. Subsequently, this design was implemented in the Odoo.sh platform which offers safe and scalable hosting.
Security
Heavy security measures have been taken to safeguard payment and client information by creating private APIs that require key authorizations.
