Odoo Support & Maintenance Services

Uninterrupted, hassle-free support & maintenance services for Odoo Community, Enterprise, Online, & Odoo.Sh users.

Avoid downtime & maximize your Odoo ERP's true potential with Zehntech

Our functional & technical Odoo consultants pinpoint the root cause behind the issue in your ERP to help you make the most of your Odoo investment.

Our dedicated team possesses the technical know-how and relevant experience needed to cater to any support & maintenance assistance you might require.

Zehntech’s support & maintenance team uses its profound understanding of Odoo’s ecosystem to provide you with a low turnaround time for your support request tickets.

Empowering Businesses Across The Globe With Groundbreaking Technologies.

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Support & Maintenance for Community & Enterprise Users

Regardless of whether you are using Odoo Community or Odoo Enterprise, you can expect hassle-free, on-demand maintenance & support services from Zehntech.

Moreover, you can get in touch with our Odoo experts via any communication channel of your choice whenever you face any issue in your Odoo ecosystem.

Odoo Maintenance Services

Zehntech’s experienced Odoo team of Odoo consultants, analysts, & developers offers end-to-end Odoo maintenance services. We offer onsite & remote Odoo maintenance services.

Preventive Maintenance

Also known as routine maintenance, preventive maintenance is carried out to keep your software up and running. Schedule preventive maintenance to diminish the possibility of a malfunction in Odoo. We help you in:

Corrective Maintenance

When your software suddenly starts malfunctioning or stops working, corrective maintenance is performed to rectify the situation. Having years of experience in Odoo, Zehntech’s team comes up with an appropriate tactical plan to get control over the circumstance. We help you in:

Highlights of our maintenance services

Well-rounded action plans
Timely preventive maintenance services
Corrective measures that tackle the root cause
Updates regarding maintenance activities
Significantly reduced software & server downtime

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Odoo Support Services By Zehntech

You can use our incessant support services for seamless version upgrades, data migration, ERP customization, bug-fixing, & documentation.

Technical Support

Our technical support team conducts an in-depth analysis of any technical issues your team is facing in the Odoo ecosystem and provides them with a precise solution to resolve the issue. We help you in:

Functional Support

Fixing integration & configuration errors
Resolving issues related to third-party database migration
Fixing issues faced during code customization
Resolving issues related to migration from older Odoo versions
Resolving conflicts related to version upgrade

Server Support

Zehntech's experienced team conscientiously troubleshoots the issues in your server while providing you with assistance in managing security breaches. We, at Zehntech, have a team that specializes in addressing server-related concerns & requests, like:

24x7 Support Services

Regardless of your time zone, Zehntech's Odoo support team provides on-demand assistance whenever you need it. Once you inform our Odoo experts about the functional, technical, or server issue you are facing, they think of creative solutions to resolve the issue at the earliest. We provide round-the-clock support regarding:

Highlights of our support services

Expert consulting regarding your ERP issues
Code development & implementation
Support for installations & configurations
Assistance with data migration
Easy-to-follow guidance
Attending to critical problems through escalations
Round-the-clock support via email, call, or any other medium of your choice

How We Work

First Contact

In the initial discussion, we learn about your business, offerings, goals, challenges, & expectations.

Requirement Documentation

Key project requirements & deliverables are mutually decided & documented.

Product Development

All team members use their technological prowess, expertise, & experience to provide solutions as per business requirements.

Quality Checks & Assurance

The demo is put through vigorous quality checks & tests to ensure security & performance as per standards.

UAT, Remediation, & Enhancements

Your solution is tested by its intended audience before the final launch. Issues are fixed by experts & suggestions are accommodated.

Final Launch

After the success of UAT, the launch-ready product is handed over to you. We also provide support & training when you need it.

Convert Vision into Reality

Embrace the power of advanced technologies to achieve business goals faster. Talk to our technology experts today.

Success Stories

Corporations & ventures have felt a prodigious difference during and after collaborating with us.

Microsoft SSO Implementation in Odoo with “Microsoft Azure SSO Integration” Odoo App

Odoo and Flutter Integration – Custom Odoo Modules, Google Firebase Integration

Odoo Customization, Integration, Consultation, Maintenance and Support for an Automobile Parts Manufacturer

Integrated Flutter Mobile App with Oracle POS System Using Odoo APIs for Restaurants

Odoo 14 ERP Configuration and Custmization for Streamlined Workflows and Enhanced Productivity

WordPress to Odoo 14 Website Migration, Redesigning, Integration with Odoo ERP

Implemented Odoo16 for a Furniture Manufacturer to Streamline Business Operations

Latest Blogs & News

Conversations that leave an impact

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Frequently Asked Questions

Can you tell me how much you charge for your support & maintenance services?

The total cost of Zehntech’s support & maintenance services depends on the following factors:

The type of hosting you opt for (on-prem, cloud, self-hosting, or Odoo.Sh)

No. of modules you choose to use
No. of Odoo users in your organization
To get the exact cost, you would have to get in touch with our team.

How do I communicate with you if I face an issue & need Odoo support?

If you have purchased Zehntech’s support and/or maintenance service, you can raise your requests through any medium of your choice (that you have registered with us at the time of initial discussion).

You can call the assigned expert, drop us an email, inform us on WhatsApp, get on a Skype call, or even text us.

What is your Odoo support team's response time & resolution time?

Regarding service requests, the following is our response time & resolution time: Response time: Once you submit your request, Zehntech’s functional/technical/server support team gets in touch with you to understand the issue within 1-2 hours (during business hours) and within 12 hours (after business hours).
Resolution time: This is the actual time our team takes for resolving any issue. Resolution time depends on the service request type based on priority levels and your SLA (Service Level Agreement) with us. However, on average, we may take up to 8 hours.

Who would be responsible for dealing with issues or queries?

Depending on the nature of your issue, query, or request, we redirect your concern to our functional, technical, or server support specialist.